Privacy policy

Privacy Policy

This Privacy Policy describes how Jommso ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from jommso.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The revised version will be posted on the Site with an updated “Last Updated” date as required by law.

How We Collect and Use Your Personal Information

We collect personal information from various sources depending on how you interact with us.

We may use your information to:

  • Process and fulfill orders
  • Communicate with you
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Enforce our Terms of Service

What Personal Information We Collect

Information You Provide Directly may include:

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment confirmation details
  • Account login credentials
  • Order history
  • Reviews or referrals
  • Customer service communications

Information Collected Automatically (Usage Data) may include:

  • IP address
  • Browser type
  • Device information
  • Network connection details
  • Pages visited
  • Shopping activity
  • Cookies and tracking technologies

Information from Third Parties may come from:

  • Shopify (e-commerce platform provider)
  • Payment processors
  • Shipping and fulfillment partners
  • Analytics and advertising partners

All third-party information is treated according to this Privacy Policy.

How We Use Your Information

Providing Products and Services

  • Process payments
  • Ship orders
  • Send confirmations and updates
  • Manage returns and exchanges
  • Maintain your account

Marketing and Advertising

  • Send promotional emails, special offers, and product updates
  • You may unsubscribe at any time using the link in our emails

Security and Fraud Prevention

  • Detect fraudulent, illegal, or malicious activity
  • Protect our business and customers

Cookies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze site traffic
  • Support advertising efforts

You can control cookies through your browser settings. Blocking cookies may affect certain Site features. We recognize the Global Privacy Control (GPC) signal and will treat it as a valid request to opt out of certain data sharing activities when applicable.

How We Disclose Personal Information

We may disclose personal information to:

  • Payment processors
  • Shipping and fulfillment partners
  • Customer support providers
  • IT and hosting providers
  • Analytics and marketing partners
  • Legal authorities if required

We do not use or disclose sensitive personal information without your consent.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

Children’s Data

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

Security and Data Retention

While we implement reasonable safeguards, no system is completely secure. We retain personal information only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request deletion
  • Correct inaccurate information
  • Request data portability
  • Restrict processing
  • Withdraw consent
  • Appeal decisions

To exercise your rights, please contact us using the information below. We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how we handle your data, please contact us first. If you remain unsatisfied, you may contact your local data protection authority.

International Users

Your information may be processed in countries outside your residence, including the United States. We rely on legally recognized safeguards for international data transfers where required.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights:

Business Name: Jommso
Address: 1500 Piney Green Rd, Jacksonville, NC 28546, United States
Phone: +1 848-256-8145
Email: contact@jommso.com
Customer Support: Monday–Friday, 9:00 AM – 5:00 PM (US Time)

We respond to all inquiries within 1 business day.