Privacy policy

Privacy Policy

Effective Date: July 2026

Jommso ("we," "our," or "us") respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from jommso.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect certain information, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information processed through secure payment providers

  • Order details and purchase history

  • Device information

  • Browser type

  • IP address

  • Website usage and interaction information

We collect information that is reasonably necessary to provide our services, process orders, improve our website, communicate with customers, and protect our business and customers.

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Providing customer support and responding to inquiries

  • Sending order confirmations, shipping updates, and other service-related communications

  • Processing payments and refunds

  • Improving our products, website functionality, and customer experience

  • Preventing fraud, unauthorized transactions, and other security risks

  • Maintaining and protecting our website and services

  • Complying with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties for their own independent marketing purposes.

3. Payment Information

All payment transactions are processed through secure third-party payment providers.

Jommso does not directly store complete credit or debit card information. Payment providers process transaction information using their own security systems and applicable industry-standard safeguards.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, analyze website performance, understand customer interactions, and improve the shopping experience.

Cookies may also be used to help us understand how visitors interact with our website and to support certain marketing or advertising functions.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

5. Information Sharing

We may share personal information with third parties when reasonably necessary to operate our business and provide our services, including:

  • Payment processors

  • Shipping and delivery providers

  • Order fulfillment providers

  • Website hosting and e-commerce platform providers

  • Analytics and technology service providers

  • Customer support providers

  • Marketing and advertising service providers

  • Professional advisers and service providers

  • Government agencies, regulators, courts, or legal authorities when required by law

We expect service providers that process personal information on our behalf to handle that information appropriately and in accordance with applicable requirements.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or data storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of personal information, where applicable

  • Request information about how your personal information is used or shared

  • Opt out of certain marketing communications

  • Exercise other privacy rights available under applicable law

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain privacy requests.

8. Marketing Communications

If you choose to subscribe to marketing communications, we may send you information about products, promotions, special offers, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

You may still receive transactional or service-related messages concerning your orders, account, or customer service requests.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide our services

  • Maintain business and transaction records

  • Fulfill contractual obligations

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, or regulatory requirements

Retention periods may vary depending on the type of information and applicable requirements.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, services, payment providers, or platforms.

Jommso is not responsible for the privacy practices of third-party websites or services. We encourage customers to review the privacy policies of those third parties before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Jommso Customer Support

Email: contact@jommso.com
Phone: +1 848-256-8145

Address:
Jommso
1681 Magnolia View Pl
Norcross, GA 30093
United States

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (ET)
Saturday – Sunday: Closed