Shipping policy
Shipping Policy
At Jommso, we are committed to delivering orders quickly and reliably. We currently serve customers within the United States only. The shipping terms below explain our delivery process, timelines, and carrier information.
Shipping Cost
We offer free standard shipping on all orders within the United States.
There are no hidden handling fees or additional shipping charges applied at checkout.
Processing & Delivery Time
Our total delivery time consists of handling time and transit time.
- Order Cut-off Time: 5:00 PM (EST), Monday to Friday
- Handling Time: 1–2 business days (Monday to Friday)
- Transit Time: 5–7 business days (Monday to Friday)
Estimated Total Delivery Time: 6–9 business days
Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or other factors outside our control.
Shipping Carriers
We ship orders using reliable and recognized carriers to ensure safe delivery. Orders may be shipped via:
- UPS
- USPS
- FedEx
The carrier used may vary depending on destination, package size, and availability.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number.
Tracking information can be viewed directly on the carrier’s official website.
Shipping Restrictions
- We currently ship only within the United States.
- We do not ship to P.O. Boxes or military addresses (APO/FPO).
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Jommso is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Contact Information
For questions related to shipping or delivery, please contact us:
Business Name: Jommso
Address: 1500 Piney Green Rd, Jacksonville, NC 28546, United States
Phone: +1 848-256-8145
Email: contact@jommso.com
Customer Support: Monday–Friday, 9:00 AM – 5:00 PM (US Time)
We respond within 1 business day.